Si yon bagay nan aiKit pa mache jan ou espere, di nou sa depi paj ou ye a. Siyale yon pwoblèm louvri yon fòm kout ki voye sa ou ekri, yon foto ekran si ou vle, ak detay nou bezwen pou jwenn li (paj la, navigatè ou an, kont ou an, ak lè a). Ou ka swiv tout rapò ou voye anba Rapò ou yo. Gid sa a esplike fòm lan, Rapò ou yo, ak, pou administratè aiKit yo, bwat Rapò pwoblèm yo ak bouton Korije ak IA a.
Louvri Rapò ou yo →Kisa ki te pase? se sèl bagay ou dwe ranpli. Di sa ou t ap fè, sa ou te espere, ak sa ki te pase olye sa, pou egzanp "Mwen peze Sove sou pwofil boutik mwen an epi pa t gen anyen ki te pase. Mwen te espere yon mesaj ki di sove." Bouton Pale ki bò etikèt la pèmèt ou dikte olye tape (nan navigatè ki sipòte l); peze Stop lè ou fini.
Kapti ekran an (opsyonèl): peze Ajoute yon imaj ekran an pou chwazi yon imaj PNG, JPEG oswa WebP, oswa kole yon imaj dirèkteman nan fòm nan. Gwo imaj yo ap vin pi piti nan navigatè w anvan yo voye, limit la se 2 MB. Retire efase l ankò.
Imèl ou (opsyonèl) parèt sèlman lè ou pa konekte, pou nou ka di w lè pwoblèm nan rezoud: w ap resevwa yon imèl lè estati a chanje oswa lè nou reponn (lè imèl la fin aktive pou aiKit). Lè ou konekte, kont ou a rantre otomatikman, epi mizajou yo rive sou kloch notifikasyon ou tou.
Voye ak rapò ou a louvri pou montre egzakteman sa ki voye ak li: adrès paj la, navigatè ou, kont ou (oswa Pa konekte), ak lè a. Pa gen anyen lòt nan ekran oswa kont ou ki voye.
Voye rapò a voye l. W ap wè Mèsi. Rapò #12 resevwa. (ak nimewo rapò ou a) epi, lè ou konekte, yon bouton Gade rapò ou. Anile, bouton X la, touch Echap la, oswa yon klik deyò fòm nan fèmen l san li pa voye.
Your reports (Settings → Your reports, or the See your report button after sending) lists every report you sent, newest first, each with its number, your words, and a status. Open one to see what you sent, your screenshot, and four progress steps at the top: Received, Being fixed, Live, please check, and Fixed, with a line under them saying what's happening now (for example “Work started 6 min ago”). Every new report goes to aiKit's automatic fixer by itself within a few minutes; nobody has to press anything. The page updates by itself while the work is going on. When it reaches Live, please check, try it and say whether it works now. If someone on the aiKit team wrote back, their reply shows under Our reply. You only ever see your own reports. Every status change you'd notice and every reply also reaches you: on the bell when you're signed in, and by email according to your choice for Your problem reports in Settings → Notifications.
Administratè yo wè Rapò pwoblèm yo nan bò kote a (ak yon kont rapò nouvo ak korèksyon pare pou revize) epi yo resevwa yon imèl pou chak nouvo rapò, ak yon bouton Korije ak AI ki louvri rapò a apre koneksyon. Bwat resepsyon an gen bouton estati (Ouvè, Nouvo, Korèksyon pare pou revize, Korèksyon ap fèt, Korèksyon mande, Rezoud, Pa ap korije, Tout) ki chak montre jis tranch sa a, yon kare rechèch (mo, paj, imèl, oswa yon nimewo rapò tankou #12), ak yon meni gravite. Filtre ou chwazi a rete nan adrès paj la, pou ou ka mete l nan siyè oswa pataje l, epi Montre tout ouvè a retounen.
Chak paj rapò montre Sa yo te di ak kapti ekran an, Voye ak li (paj, navigatè, ekran, kont, lè, vèsyon), ak Premye gade: yon rezime kout ekri otomatikman lè rapò a rive, zòn ak fichye ki gen plis chans konsène, ak yon gravite (ijan, wo, mwayen, oswa ba). Nòt gen nòt prive (yo ale ansanm ak Korije ak AI) ak yon repons moun nan wè sou rapò li a.
Every new report goes to the auto-fixer by itself within a few minutes; there's nothing to press. The Auto-fix card shows where it stands: In line, Being fixed (with how long ago it started), Live and waiting for the reporter to check, or Fixed. The page refreshes itself every 15 seconds while a report is in line or being fixed.
Tries lists every attempt with its time and how it ended: Working, Shipped, Asked a question, Stopped and handed back, or Timed out. The fixer's last note says what it found or why it stopped. When it hands a report back, it rests for 6 hours before the fixer tries again by itself; press Try again to start it right away, with an optional note on what to do differently.
When the fix is live, the reporter is asked to check it. Mark fixed closes it yourself, Reopen sends it back with your note, and Won't fix closes it without a change.
Ou gen yon kesyon pi rapid e presi? Gade FAQ a.